Core
Available nowMonthly$199/ month
Setup$1,500one-time
Includes
- Branded quote engine
- Fleet and driver workspace
- Manual booking intake
Operating software for limo & black car companies
Every ride, in command.
Helm runs the whole day. Quotes, dispatch, driver updates, passenger status, and payment records stay on one trip record, from the first request to the final drop-off.
| Time | Ref | Route | Vehicle | Driver | Status |
|---|---|---|---|---|---|
| 05:40 | HM-2041 | TPA Terminal B to Westshore Grand | Sedan | M. Ortiz | Completed |
| 07:15 | HM-2042 | Harbour Island to TPA Terminal A | Executive SUV | D. Reyes | Completed |
| 09:30 | HM-2044 | Water Street to USF Research Park | Sprinter | K. Patel | Completed |
| 11:05 | HM-2045 | PIE Arrivals to Sandpearl Resort | Sedan | J. Nguyen | Confirmed |
| 13:20 | HM-2048 | TPA Terminal C to Marriott Water Street | Executive SUV | R. Castillo | OTW |
| 15:45 | HM-2047 | Hyde Park to TPA Terminal F | Executive SUV | Unassigned | New |
Sample day sheet · illustrativeStatic · reduced motion
HM-2048: Driver on the way (OTW)
- Trip states
- 8From request to complete, on one record.
- Live views
- 3Operator, driver, and passenger read the same trip.
- To approve
- 1 tapOwner alerts carry a signed approve or decline link.
- Commission
- 0%On your direct bookings. Processing fees still apply.
How it works · follow HM-2048
One trip. Start to finish.
Follow HM-2048, an airport pickup, through a working day. Choose a step to see what the record holds at that moment.
Step 01 · Quote
The request lands as a trip, not an email.
A passenger prices the ride on your branded quote page, or your team keys it in from a phone call. Either way the route, vehicle class, passenger count, and price are written to one record with a reference number from the first second.
- Branded quote page under your name and your rates
- Phone and email requests entered on the same record
Your quote
TPA Terminal CMarriott Water Street
$148.00
Executive SUV · 2 passengers · 13:20
Accept quote- Driver
- —
- Status
- New
- Last message
- Quote accepted by passenger · $148.00
Your team moves the trip forward. Helm keeps the record together.
Try the quote experienceOne operation. Three views.
The right view for everyone.
The same record, read three ways. Each person sees the details and actions for their part of the ride and nothing they have to scroll past.
OperatorDispatch desk
- Approve, price, and dispatch from the same trip record.
- See which trips are sent, confirmed, and in service at a glance.
- Message drivers and passengers from the trip, with the thread kept.
- Track payments, refunds, and disputes beside the ride, not inside it.
DriverPhone
- Accept or decline an assignment from a phone.
- Advance the status: on the way, on location, on board, done.
- Pickup details, flight, and passenger notes in one place.
- Nothing to install. No group text to scroll back through.
PassengerPrivate page
- A branded quote and booking page under your company name.
- A private trip page with status, driver, and vehicle.
- Progress that reads from the same record dispatch sees.
- Change requests that land on the trip, not in a voicemail.
Verified operators. Direct relationships.
The Helm Network.
Capacity and coverage move between verified operators. Publish what you have, find what you need, and keep the relationship direct.
No subscription or card required. Verification required.
- 01Publish capacity
List available vehicles and drivers by service area and time window.
- 02Find coverage
Search verified operators by area, vehicle class, and the hour you need.
- 03Connect directly
Request an introduction. Contact details are shared only when the operator accepts.
- 04Receive farm-in work
Verified members can accept trips from operators who need coverage.
Keep your website. Keep your tools.
Plug it into what you already run.
Send leads and complete bookings from your own systems with a tenant-scoped API. Helm sends signed status updates back as the trip moves.
POST /api/v1/partner/bookings Authorization: Bearer <YOUR_API_KEY> Idempotency-Key: booking-1048 { "externalId": "booking-1048", "customerName": "Nancy Worth", "pickup": "Sarasota Bradenton International Airport", "dropoff": "2605 Gulf of Mexico Drive, Longboat Key, FL", "pickupDate": "2026-08-14", "pickupTime": "2:40 PM", "vehicle": "Premium SUV", "passengerCount": 2, "flightNumber": "WN1654", "quoteTotal": "245.00" }
- Idempotent bookings: repeat an external ID and get the same trip back.
- Signed webhooks with retries, so your system hears every status change.
- Keys are workspace-scoped, hashed at rest, revocable, and shown once.
A place to start. Room to grow.
Plans.
Operations
Available nowMonthly$497/ month
Setup$1,997one-time
Includes
- Everything in Core
- Dispatch and driver workflows
- Lead and booking integrations
Scale
Available nowMonthly$997/ month
Setup$3,500one-time
Includes
- Everything in Operations
- Helm Select marketplace
- Advanced reporting and controls
No Helm commission on direct bookings. Payment processing fees apply. A disclosed network service fee applies to Helm-generated Select rides.
See all plansLet's make it clear.
Good questions. Straight answers.
Do I have to change everything at once?
No. Start with the part of your operation you want to improve, such as branded quoting or booking intake. In your walkthrough we map the dispatch, driver, passenger, and affiliate workflows you want to add around that same trip record.
Can I keep my website and existing tools?
Yes. Add Helm's branded quote experience to your website, or connect an existing system to send leads and complete bookings into Helm. Signed trip-status updates can return to your connected system. We review the connection and setup your workflow needs.
Whose brand do my customers see?
Yours. The quote experience uses your company name, logo, colors, vehicle labels, and fleet presentation. You control your rates and customer-facing booking configuration from your Helm workspace.
How do payments and messaging work?
Connect a supported Stripe or Square merchant account for customer checkout. Payment and refund status are tracked separately. Trip progress never changes a payment record, and a refund never changes the trip. SMS and voice features require a configured workspace number and the applicable carrier approvals; messaging is not automatically active at signup.
Does Helm take a commission on direct bookings?
No. Helm does not take a commission on your direct bookings. Helm-generated Select rides include a disclosed network service fee in the customer price. Your payment provider's processing fees still apply.
Can I join the network without a paid plan?
Yes. Apply for free membership to publish available capacity, find coverage, request introductions, and receive farm-in work after verification. Full operating tools and farm-out job posting require an active Helm plan. Membership does not guarantee work.
A working session, not a slide deck
Bring one real quote, dispatch handoff, or coverage challenge.
We start with one bottleneck from your operation and show how the handoff reads in Helm.